TERMS AND CONDITIONS OF SALE
BUSINESS HOURS:
- Office: Monday through Friday: 8:00 AM to 4:00 PM
- Warehouse: Monday through Friday: 8:00 AM to 3:30 PM
- Closed Saturday & Sunday
- Closed major holidays
SHIPPING: MARYLAND PLANTS & SUPPLIES, INC. – Delivers weekly throughout Delaware, Maryland, New Jersey, Virginia, and Southeast Pennsylvania. Call our office for the delivery day in your area. Delivery charge within our normal delivery area is $40.00 if the order meets our minimum of $400.00 worth of merchandise. Nonstock items do not apply towards minimum order. Minimum order is higher for areas outside the normal delivery area, call for further details. Below minimum orders are subject to a $65.00 delivery charge and will only be delivered if in that area on normal delivery day. Orders must be placed with our office 48 hours prior to your delivery date.
UPS – We ship UPS every day. Orders must be placed by 12:00 PM for shipping that day. Most UPS shipments will be received within 1 to 2 business days. UPS charges are added to your invoice. We do not ship UPS C.O.D. We are not responsible for damage or shortages by UPS. Claims must be filed by the consignee directly with UPS.
MOTOR FREIGHT – Motor Freight shipments are available upon request or for direct shipments from manufacturers. Freight charges will be collected unless other arrangements are made. Shortages and damages which may occur are the responsibility of the common carrier. The consignee (the customer) must note the damage on the bill of lading and the customer must file a claim with the carrier within 24 hours of receipt. Carriers do not allow Maryland Plants & Supplies, Inc. to file claims for our customers.
CUSTOMER PICKUP: To expedite your order, please call your order in prior to pick up. Warehouse pickups must be between times of 8:00 AM and 4:00 PM. Walk-in customers please allow time for your order to be processed and pulled.
TERMS: C.O.D. (Maryland Plants & Supplies, Inc. truck only), American
Express, Discover, MasterCard, Visa or Net 30 days for approved credit accounts. Credit cards are treated the same as cash and used at time of purchase only, except Plant Material orders which will be charged at the time of ordering. All custom orders and special orders are payable in advance. A finance charge of 2% per month is added to invoices over 30 days from ship date. This equates to 24% annually. A minimum charge of $1.00 per assessment is added on overdue accounts. Returned check charge is $35.00. Payments on accounts will be applied to the oldest balance (service charges or invoices). Delinquent accounts will be placed on C.O.D., based on the discretion of Maryland Plants & Supplies, Inc.
PRICES: Items quoted are F.O.B. Baltimore, Maryland or F.O.B. Factory unless otherwise indicated. Prices shown in this catalog are current at press time only and are subject to change without notice. Prices at the time of shipment will prevail. Typographical or clerical errors in quotation, orders or invoices are subject to correction.
SALES TAX: Appropriate state tax will be charged on all items unless we have your completed sales tax exempt form. In compliance with the law, we must charge sales tax on all items which the state designates as taxable even though you have provided us with a completed sales tax exempt form. Should Maryland Plants & Supplies, Inc. not collect sales tax for an item which may be sales taxable in your city, county and/or state it will be the responsibility of the customer to forward required sales tax directly to the responsible agency.
RETURNS: Request for returning merchandise must be made within 5 days after receipt of goods. Customers must call Maryland Plants & Supplies, Inc. Customer Service Department for return merchandise approval. When calling for a return, please have picking ticket (packing list) and reason for return. Merchandise must be in good condition for credit and will be subject to a 20% restocking charge unless it was the mistake of Maryland Plants & Supplies, Inc. or manufacturer. All returns are approved based on inspection and discretion of Maryland Plants & Supplies, Inc. Maryland Plants & Supplies, Inc. pick up of returned product does not guarantee credit until inspection at our warehouse.
LIABILITY: All recommendations by Maryland Plants & Supplies, Inc. and it’s employees are compiled from recognized Horticultural sources. Because conditions of use which are of critical importance are beyond our control, we make no warranty or representation, expressed or implied, except that all products conform to the description. We are not responsible for damage or failure because of any recommendations given by Maryland Plants & Supplies, Inc. personnel or authorized sales representatives. Our liability as the seller shall be limited to the stated the selling price of any defective goods, which in no event shall include buyer’s cost, lost profits, goodwill, or any other special consequential damages.
WARRANTY: Maryland Plants & Supplies, Inc. makes no warranty either express or implied, as to any matter in connection with the sale or use of goods or services offered, nor does the company make any warranty or merchantability or fitness for any purpose. If any item is warranted by the manufacturer, the purchaser shall look solely to the manufacturer for the redress of the manufacturer’s warranty. Maryland Plants & Supplies, Inc. shall not be liable for damages or loss of any kind for use, handling or storage of goods or services rendered.